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TICKETS ARE PRICED PER TABLE AND INCLUDE ENTRY, A MAIN DISH AND A DRINK PER PERSON

covid-19 guideline

Winter Heights has been purpose-built for December. We have made a safe space for you to enjoy your booking with us. We have worked hard behind the scenes to ensure that all you need to concentrate on is enjoying yourselves...... and the views.

Social Distancing Measures

• Contactless ordering: We have made the process of ordering to table from your mobile phone so easy. There are no apps or downloads. Simply scan the code at your table and enjoy contactless ordering.

• Cashless payment only: We are completely cash-free on the rooftop. The table ordering system is compatible with Apple Pay, Google Pay or via bank card. You'll never get a pocket of change from us. It has been shown that contactless payments are a significantly safer option over cash. 

• All Tables within the rooftop have been positioned with social distancing measures to ensure that you feel comfortable and relaxed during your visit with us.

• Social Distancing Information: We have placed advice and information on social distancing measures in the 'Social' section of the digital menu for your information. We have also erected various prompts and signs around the venue as a general reminder of current tier restrictions.

•  menus: Our menus are completely digital. They are accessible at the table by scanning you unique table code, and before your booking on our website and social accounts.

• Guest Sign-In: All guests are required to check-in on arrival using the NHS Track & Trace App. All guests are required to check-in to gain entry to the rooftop. Guest contact information and health screening survey responses will be stored for 21 days before being deleted. 
   

Health & Safety Principles

• Staff Training: All team members have had full COVID-19 secure training both on and offline, as well as clear back of house instructions to reassure and instruct on ways of keeping each other safe. 

• Rooftop staff checks: All rooftop staff are subject to daily temperature checks, as well as symptom sign-offs to ensure compliance with COVID-19 best practices. Any members of staff showing any COVID-19 symptoms will not be allowed to work. 
   

Hygiene & Disinfection Measures

• Sanitised Surfaces: All tables and areas are sanitised at the start of each day as well as between each sitting. Toilet and public spaces are to be checked and sanitised hourly.

• Managing venue flow: Upon entering and exiting the venue you may be asked to wait for a small period of time. Please be aware that we must try to control and regulate the public spaces to keep COVID-19 measures consistent.

• Personal Protective Equipment (PPE) for YOU: We please ask that during your visit to the rooftop you wear a face mask at all times, except when sat at your table. Moving around the venue, including trips to the toilet will require you to cover your face, unless of course, if you are exempt.

• Personal Protective Equipment (PPE) for US: London Bridge Rooftop staff will be dressed in face masks and have access to hand sanitiser at all times. 

• Hand sanitiser stations: We have erected hand santiser stations at various accessible points within the rooftop for you to use. We please ask that you sanitise your hand on entry to the rooftop.

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WITH YOU EVENTS LTD